Shipping policy

At ONNARA, every order is handled with care, precision, and love from our shop to your doorstep. We aim to deliver your handcrafted pieces safely and efficiently, ensuring every unboxing feels as beautiful as the product itself.

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For Orders Within the UAE

The price displayed on each product is the final amount you’ll pay at checkout.
There are no additional shipping fees for deliveries within the UAE unless specified during special promotions or for custom/bulk orders.

Estimated delivery time: 2–4 business days after dispatch.

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For International Orders

We proudly offer worldwide shipping.
Shipping fees and delivery times vary depending on your destination, selected courier, and customs process.
Final costs and delivery options will appear at checkout before payment.

Estimated delivery time: 7–14 business days, depending on your region.

Please note that international customs duties, taxes, or import charges (if applicable) are the responsibility of the customer.

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Where We Ship

ONNARA ships globally from Dubai, UAE, to most destinations — except to countries under international trade restrictions or sanctions.

Every package is carefully packed and sealed to ensure your jewelry and clothing arrive in perfect condition, reflecting the quality, authenticity, and craftsmanship that define ONNARA.

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Tracking Your Order

Once your order is shipped, you’ll receive an email notification with tracking details, allowing you to follow your package in real time.

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Need Help?

For all shipping or delivery inquiries, please contact our support team at:
📧 hello@onnarra.com
We’ll get back to you within 1–2 business days.